The hotel is beautiful with clean modern rooms and facilities. Unfortunately on our last 2 stays with their park and cruise package we returned to find police in the parking lot filling out a report for a vehicle that was damaged during a break-in. It seems that more security is needed in the parking lot as although our vehicles were left untouched, not everyone was so lucky.
Hotel was very clean, accommodating and nice continental breakfast. Staff was very friendly and eager to please us. Pool was closed, so I can't comment on it. Shuttle service was nice, but need bigger vehicles to accommodate more guest at once, so you don't have to wait so long for return trip after cruise.
Great room!
Na
Great place to stay before our cruise
Friendly staff. Close to restaurants. Efficient shuttle driver.
The room was fine. Breakfast was fine. The only difficulty was upon check in I confered with the front desk regarding time for shuttle to port, and was told my name was NOT on any list. However, the manager addressed the situation and worked things out.
We were well treated and given a really nice room.
We took a family cruise and wanted to "park and cruise". For the value it was perfect; couldn't beat the rate. The only problem we really had was the person checking us in tried to add additional $ to our account due to extra adult in room, when in reality it was already done and an unnecessary phone call had to be made to verify we were telling the truth. Also the hard boiled eggs on breakfast were not that good, please stick with scrambled. We were shuttled to and from the cruise port and that was wonderful.
The hotel was clean & comfortable. The staff were awesome. From the time we arrived, Dawn assured our requests were taken care of and shuttle arrangements to the cruise port were done. Cordy checked in with us later that evening to make sure everything was to our satisfaction. The lady at breakfast made sure everything was hot and available. Christine at check out was so patient with me and maneuvering the IHG app. Last but not least Miguel the shuttle driver was so helpful with our bags and got us to the port . We would stay here again for sure.
Very affordable for stay park and fly. Beds were comfortable. Cockroaches in bathrooms.
My stay was nice and restful
Room was great! Bed very comfortable. Service at front desk outstanding. Stayed 1 night before catching flight at BWI. Shuttle was very efficient. Will stay again when flying out of BALTIMORE
The exterior is surrounded by narrow streets. The interior is very clean, attractive, and comfortable.
Great service at check in
